Privacy Policy

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Privacy Policy

Effective Date: February 20, 2026

This Privacy Policy explains how we collect, use, store, and share information when you visit this website, submit your information, book an appointment, receive an invoice, communicate with us, or opt in to receive text messages (SMS/MMS). By using this website or our services, you agree to this Privacy Policy.

1) What Information We Collect

We may collect the following types of information:

Information you provide

  • Name and contact details (such as phone number, email address, mailing address)

  • Appointment or scheduling information

  • Billing and invoice information (such as invoice history and payment status)

  • Messages and content you send us (via forms, chat, email, SMS, or phone)

  • Any other information you choose to provide

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, device type, operating system

  • Pages viewed, time spent on pages, referring/exit pages

  • Approximate location (derived from IP address)

  • Website interaction data (clicks, form submissions, and similar actions)

2) How We Use User Data

We use information we collect to:

  • Provide and improve our services and website

  • Schedule, confirm, and manage appointments

  • Send invoices, receipts, and payment reminders

  • Respond to your requests and provide customer support

  • Send service-related notifications and updates

  • Maintain the security and integrity of our systems

  • Analyze website performance and marketing effectiveness

  • Comply with legal obligations and enforce our policies

3) SMS Opt-In Details (Text Messaging)

If you choose to opt in to receive SMS/MMS messages from us, the following applies:

Types of SMS messages we may send

  • Appointment confirmations and reminders

  • Invoices, billing notifications, payment links, receipts, and payment reminders

  • Updates related to customer requests and actions (for example, responses to your inquiries, service updates, and follow-ups)

How we obtain consent

We collect SMS consent when you:

  • Submit a form on our website that includes a phone number and an SMS consent checkbox/statement, or

  • Provide your phone number during booking/checkout and agree to receive texts, or

  • Start a text conversation with us and continue the conversation, or

  • Provide written or verbal consent where permitted by law

Message frequency

Message frequency varies based on your activity (appointments, invoices, and customer requests).

Message & data rates

Message and data rates may apply.

Opt-out and help

You can opt out at any time by replying STOP to any message. You may receive one final message confirming your opt-out.
For help, reply HELP.

No requirement to purchase

SMS consent is not required as a condition of purchasing any goods or services.

4) Cookie & Tracking Practices

We use cookies and similar technologies (such as pixels and analytics tools) to help our website function properly and to understand how visitors use our site.

What cookies/tracking may be used for

  • Keeping the website working (security and basic functionality)

  • Remembering preferences and improving user experience

  • Analytics (understanding website traffic and page performance)

  • Measuring marketing performance (such as which pages or ads lead to form submissions)

Your choices

Most web browsers allow you to control cookies through settings. You can typically:

  • Delete existing cookies

  • Block cookies

  • Set your browser to notify you before cookies are stored

If you block cookies, some website features may not function properly.

5) Advertising and Meta (Facebook/Instagram) Data Use

We may use information and website activity data to advertise our services and measure the effectiveness of our advertising, including through Meta platforms (such as Facebook and Instagram).

Meta Pixel and conversion tracking

We may use the Meta Pixel (or similar technologies) to:

  • Understand actions taken on our website (such as page views, form submissions, or purchases)

  • Measure ad performance and conversions

  • Improve targeting so ads are shown to people more likely to be interested in our services

  • Deliver “retargeting” ads to people who previously visited our website

Meta may collect or receive information from our website and use it in accordance with its own policies. This may include data such as your device information, browser information, IP address, and website activity.

Custom Audiences (if used)

We may use Meta advertising tools such as Custom Audiences. This can involve using customer contact information (such as email address or phone number) in a privacy-protective format (for example, hashed) to help show ads to existing customers or people with similar interests. Meta’s use of that data is governed by Meta’s terms and policies.

Your advertising choices

You can control how Meta shows you ads by adjusting your ad preferences within your Facebook/Instagram account settings. You can also limit cookie-based tracking through your browser settings as described above.

6) Mobile Information Sharing Statement (Required)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We do not sell, rent, or share consumer mobile numbers or SMS consent with third parties for their marketing.

We may share information with service providers that help us operate our business (for example, scheduling, invoicing, customer relationship management, analytics, and messaging delivery). These providers are permitted to use information only to perform services on our behalf and must protect it.

7) How We Share Information

We may share your information in the following situations:

  • Service providers: vendors that support our operations (hosting, analytics, CRM, scheduling, billing, and messaging delivery)

  • Legal requirements: to comply with laws, regulations, lawful requests, or to protect rights and safety

  • Business protection: to prevent fraud, security issues, or abuse of our services

We do not sell your personal information.

8) Data Security and Handling

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain information only as long as necessary for business purposes and legal obligations.

9) User Rights

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Object to or restrict certain processing

You can also opt out of SMS at any time by replying STOP.

10) Children’s Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take steps to remove it.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the website or our services after changes means you accept the updated policy.

12) Contact

If you have any questions about this Privacy Policy, please contact us at:Mold Men NJ, LLC

36 Banta Rd, Kinnelon, NJ 07405
MoldMenNewJersey@gmail.com
(201) 982-8081